This course covers the basic functions and features of Outlook 2010.   Students will learn how to read, create, send, and forward e-mail   messages. Students will then learn how to manage messages and   attachments, configure message options, and use search folders. Students   will also learn how to manage contacts, use the People Pane, work with   tasks, create appointments, and schedule meetings.This IAAP-certified counts for 5 recertification points for the CAP certification under the Technology and Information Distribution content area. Email info@intellezy.com with proof of completion of the course to obtain your certificate.