In this course you will learn how to subscribe to RSS news feeds and use the Outlook Social Connector to stay current with friends, colleagues and informational outlines. You will also learn how to manage your mailbox using Quick Steps, archiving, junk mail options, searching, and categories. Additionally you will create and work Journal entries, set permissions to share Outlook folders, create e-mail templates, and use mail merge to send personalized messages to groups of contacts. Finally, you will learn how to customize Outlook to fit your needs.This IAAP-certified counts for 3.75 recertification points for the CAP certification under the Technology and Information Distribution content area. Email firstname.lastname@example.org with proof of completion of the course to obtain your certificate.